When it fits
A fit when repeated questions interrupt work or requests arrive after hours. We work with freelancers and small businesses in Vigo and Galicia, and remotely across Spain.
What we can build
Answer common questions, collect request details and check availability through the agreed channels.
Illustrative example
A physiotherapy practice receives an appointment request. The agent checks approved availability, suggests a slot and hands clinical questions or exceptions to the team. This describes a possible workflow, not a client project or measured result.
What we need to start
Common questions, opening hours, booking rules, available channels and a person to receive escalations.
Limits and review
Availability depends on connected systems. The agent does not diagnose conditions or confirm terms absent from approved sources.
Implementation and ongoing service
The initial consultation is free to understand the process and assess a proposal. Solutions hosted by Hambrosía combine an implementation fee and a monthly fee. Each proposal details hosting, maintenance, support, usage and extensions, including third-party dependencies. Training and one-off work can be purchased separately.
Timing depends on scope and available access. As a guide, simple automation may take 1–2 weeks and a complex project 6–10; we agree timing after reviewing the case.
Frequently asked questions
Can it use WhatsApp?
We assess WhatsApp Business connectivity against access, provider terms and channel costs. It is not included by default in every proposal.
How do we decide whether it is worthwhile?
We review task frequency, maintenance costs and the errors you want to avoid. We agree how to evaluate the solution rather than promising savings without data.